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the property shop Estate Agents Quality Charter

We promise to:

• Deliver advice and services to promote your best interests
• Try to meet your individual letting needs
• Recommend proven ways to minimise any risks
• Operate a competitive and cost-effective fee structure
• Forward your rental payments promptly, normally within seven banking days of receipt
• Maintain the highest standard of service at all times
• Be efficient in conducting business with you
• Aim to resolve any problems or complaints quickly and courteously

If for any reason you feel we have not fulfilled any of the above please let us know, that way we can strive to improve our service

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